Privacy & Refund Policy

At HOMCO – Hadya Operation & Maintenance Company (“HOMCO”, “we”, “our”, or “us”), your privacy is important to us. This Privacy & Refund Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services. 

  1. Information We Collect
  • Personal Info: name, company name, phone number, email, etc. 
  • Service Requests & Forms: details you submit through service request forms or inquiry forms. 
  • Usage Data: IP address, browser type, pages visited, timestamps. 
  • Cookies: used for functionality, performance analytics, and user experience enhancement. 
  1. How We Use It
  • To respond to your service inquiries and requests. 
  • To provide and manage facility-related services. 
  • To improve our digital platforms and customer experience. 
  • To meet regulatory, safety, and operational requirements. 
  1. Data Sharing

We do not sell your data. We may share information only with: 

  • Authorized service providers from your side (e.g., contractors, vendors) 
  • Legal or governmental entities when required 
  1. Cookies

Our website uses cookies to optimize navigation, improve performance, and track visitor behavior. You may disable cookies in your browser settings. 

  1. Your Rights

You may request to: 

  • Access the data we hold about you 
  • Correct or update inaccurate data 
  • Opt out of marketing communications 
  1. Third-Party Links

Our website may include links to third-party platforms. HOMCO is not responsible for their content or privacy practices. 

  1. 7. Age Eligibility

Our services are intended for businesses and individuals aged 18 and above. We do not knowingly collect data from children under 13. 

  1. Refund Policy

All financial matters, including payments, cancellations, and refunds related to HOMCO services, are governed by the service contract or maintenance agreement signed between both parties. Please refer to your specific agreement for refund eligibility, scope of service, and payment terms. 

  1. Policy Updates

We may revise this policy from time to time. Updates will be published on this page with a new “Last Updated” date.